FAQ's
📦 Order Processing & Shipping Information
At PinkyPromise™, we’re committed to delivering your order with care, transparency and reliability. Please take a moment to review the details below before placing your order.
🕒 Processing Time
Please allow 3–5 business days for us to process and prepare your order prior to shipment. This includes packaging and fulfillment.
🚚 Estimated Delivery Times
🇺🇸 United States
Shipped via USPS or FedEx
Estimated delivery: 6-12 business days
🌍 International Orders
Estimated delivery: 6–20 business days
Delivery times may vary depending on region and fulfillment center location.
⏳ Potential Delays
Please note that shipping times may be affected by:
- Customs clearance
- Weather disruptions
- Global supply chain issues
- High seasonal demand
We appreciate your understanding and patience.
🔍 Tracking Your Order
As soon as your order ships, you’ll receive an email with a tracking link.
You can also check the status anytime via our Track Your Order page.
❌ Cancellations
Need to cancel or edit your order?
Please reach out within 24 hours of placing your order.
📧 Subject: CANCEL MY ORDER
📩 Email: support@trypinkypromise.com